Community Manager

Minimum Requirements: -Minimum 3 years experience in Property Management with Tax Credit -Computer Literate: Microsoft Suite including Word, Excel and Outlook -Onesite Property Management Software a plus -Ability to read, interpret and analyze financial statements including Monthly Budget Comparison, Income Statement and Balance Sheet -Ability to read, interpret and analyze trend reports -Ability to think strategically, plan and monitor results -Possess a sense of urgency and accountability Job Duties and Responsibilities: -Supervises and provides training to community associates -Evaluates associates' performance, including the completion of annual performance reviews -Counsels under-performing associates and provides critical feedback to improve performance -Creates positive, welcoming, supportive environment for residents, visitors, and community associates -Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria -Maintains knowledge and awareness of market conditions affecting leasing and operations -Develops and executes marketing and advertising campaigns for apartment leasing -Assists with development and implementation of resident services programming -Maintains sound rent collection procedures, including following up with delinquent accounts -Delivers rent deposits to bank and submits relevant documentation -Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns -Maintains familiarity with all procedures and requirements for accounts payable -Participates in the preparation of the annual operating budget, and works with the Regional Manager to maintain budgetary guidelines -Monitors landlord-tenant relations and mediates disputes when necessary -Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports -Inspects apartments for move in condition and turn over status -Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained -Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs): -Ability to perform all functions of an Assistant Community Manager -Work flexible schedule, including evenings and weekends -Travel for the purpose of conducting property business -Perform in a busy, changing, multi-tasking work environment -Excellent customer service skills -Proficiency in One Site preferred -Computer literacy -Demonstrate strong written and oral communication skills Essential Job Functions: -Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator -Able to work with at a computer for a minimum of 7 hours daily either standing or sitting -Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property -Strong leadership skills, communication skills, and decision making abilities -Possess a positive attitude and the ability to smile under all circumstances -Neat, clean, professional at all times throughout the work day and/or whenever present at the community