Community Manager - Greenville Pointe

Royal American Management, a national property management company, is seeking a full-time Community Manager experienced in HUD and RD for an apartment community in Greenville, FL. Job Description: Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for providing leadership and direction to associates at assigned property. • Supervises and provides training to community associates • Evaluates associates' performance, including the completion of annual performance reviews • Counsels under-performing associates and provides critical feedback to improve performance • Creates positive, welcoming, supportive environment for residents, visitors, and community associates • Attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria • Maintains knowledge and awareness of market conditions affecting leasing and operations • Develops and executes marketing and advertising campaigns for apartment leasing • Assists with development and implementation of resident services programming • Maintains sound rent collection procedures, including following up with delinquent accounts • Delivers rent deposits to bank and submits relevant documentation • Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns • Maintains familiarity with all procedures and requirements for accounts payable • Participates in the preparation of the annual operating budget, and works with the Regional Manager to maintain budgetary guidelines • Monitors landlord-tenant relations and mediates disputes when necessary • Utilizes maintenance software program to enter in and track service request, and regularly reviews maintenance reports • Inspects apartments for move in condition and turn over status • Inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained • Ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed Knowledge, Skills and Abilities (KSAs): • Ability to perform all functions of an Assistant Community Manager • Work flexible schedule, including evenings and weekends • Travel for the purpose of conducting property business • Perform in a busy, changing, multi-tasking work environment • Excellent customer service skills • Proficiency in One Site preferred • Computer literacy • Demonstrate strong written and oral communication skills Essential Job Functions: • Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator • Able to work with at a computer for a minimum of 7 hours daily either standing or sitting • Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property • Strong leadership skills, communication skills, and decision making abilities • Possess a positive attitude and the ability to smile under all circumstances • Neat, clean, professional at all times throughout the work day and/or whenever present at the community