Content Manager - Secondary Content Strategy

Do you want to shape the future of legal content in a collaborative, forward-thinking environment that values flexibility and impact? Do you want to work remotely in a supportive team and company that promotes work-life balance? You will combine your understanding of legal practice with a strong customer-first and data-driven mindset to inform portfolio decisions, enhance content quality, and support AI-enabled legal research solutions. About the Role As a Content Manager, you will contribute to the strategic direction and performance of our secondary content portfolio as part of a cross-functional team that includes Product, Sales, Marketing, Editorial Operations, and global stakeholders. Responsibilities: + Strategy & Market Analysis + Serve as the voice of the customer by analyzing usage data, participating in customer calls, and leading NPS follow-up efforts + Translate customer feedback and behavioral insights into actionable portfolio and product strategies + Monitor and assess the U.S. legal market and competitive landscape, including established publishers, legal tech platforms, startups, and alternative providers, to identify trends, risks, and opportunities + Conduct ongoing competitive and market analysis to inform portfolio priorities and investment decisions + Assess Lexis Nexis' competitive position by practice area and identify opportunities for growth, differentiation, and content expansion + Identify and evaluate licensing and acquisition opportunities + Collaborate with global colleagues (UK, Canada, and beyond) to share insights and unlock cross-border content and commercialization opportunities + Portfolio Leadership & Content Development + Help lead the strategic direction of the U.S. secondary content portfolio, ensuring it delivers authoritative, high-quality content aligned with customer needs and business goals + Ensure content supports AI applications (e.g., Protégé grounding and answer quality), including coverage, authoritative sourcing, rights clearance, and robust metadata + Partner closely with Product teams to improve AI content retrieval, accuracy, and user experience + Develop and propose annual content development plans for proprietary titles + Review and evaluate author proposals for new titles and updates to existing content, ensuring alignment with portfolio strategy and market demand + Partner with Editorial Operations on Content Development plans for proprietary and licensed content, such as online placement, packaging, and pricing + Commercialization & Go-to-Market + Partner with Sales, Marketing, and Editorial Operations to develop and execute go-to-market strategies + Lead key go-to-market activities, including content development updates, product launches, and sales training + Support conference participation, author engagement, and promotion of authoritative brands and titles + Ensure clear value positioning and messaging that differentiates our secondary content in a competitive market to drive adoption and customer preference + Operational Excellence & Financial Management + Ensure compliance with…