The company’s platform empowers mobile game developers and players with access to fun and fair competition for real prizes, shifting the paradigm to make esports accessible to anyone, anywhere. Do you like testing apps and playing games as part of your job? You’ll play a key role in broadening and deepening the company’s relationship with our players. \- 1+ years of customer service experience at a venture-funded start-up in any of the following industries: mobile technology, social media, gaming, or advertising \- Experience working with helpdesk ticketing systems; familiarity with Zendesk is a plus \- Ability to communicate effectively both internally and to players and match tone accordingly \- Ability to work cooperatively and collaboratively with all levels of employees and management \- Mature and self-motivated with a positive, professional attitude \- Capacity to operate effectively in a fast growth startup environment \- Progressive, consistent work history and excellent references \- Willingness to work weekends if needed \- Detail oriented, interested in games, with a competitive spirit \- Ability to work well under pressure and tight deadlines Overnight shift: https://www.skillz.com/careers-list/?gh_jid=2353582
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