Copier Repair Technician

Schedule: Monday - Friday, 8AM - 5PM

At AD Solutions, we’re transforming how workplaces operate with cutting-edge technology solutions that improve productivity and efficiency. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that help businesses save costs, enhance operations, and drive revenue.

As a fast-growing, high-energy organization, we are looking for experienced Copier Repair Technicians who take pride in their technical expertise, thrive in a fast-paced environment, and are ready to elevate their careers with a company that values skill, innovation, and customer service excellence.

Why Join AD Solutions?

Work with the best – Join a highly skilled technical team at a company recognized on the Inc. 5000 list of fastest-growing companies in America for two consecutive yearsCompetitive pay & benefits – We value your expertise and offer a comprehensive compensation packageCareer growth & stability – With expansion across Florida, we provide long-term career opportunities and paths for advancementSupportive team culture – We believe in winning together, solving challenges with determination, and experimenting courageously to drive innovation

What You’ll Do

As a Copier Repair Technician, you will be responsible for diagnosing, repairing, and maintaining advanced office technology solutions in a designated service area. You will provide hands-on technical support while building strong relationships with customers, ensuring their equipment runs at peak performance.

Key Responsibilities:

Diagnose and troubleshoot issues with digital networked copiers, scanners, printers, wide-format devices, and fax machinesPerform preventative maintenance and complex repairs on color and black-and-white office equipmentUtilize company systems to manage service call tickets, update part usage, and document repairs efficientlyAdhere to proper troubleshooting procedures, including firmware updates, part replacement, and maintenance intervalsUse software on a company-issued mobile device to receive and close repair ticketsProvide exceptional customer service, offering clear and professional updates on repair statusMaintain a well-stocked service vehicle with the necessary tools, parts, and inventoryStay current on new and legacy equipment enhancements through tech manuals, online learning, and manufacturer training resources

What You Bring to the Team

3-5+ years of hands-on experience diagnosing and repairing copier equipment. (Sharp brand copier equipment repair is appreciated, but we highly value relevant experience and the aptitude to learn)Strong mechanical and troubleshooting skills with a passion for problem-solvingAbility to work independently in the field while staying connected to the larger support teamExcellent customer service skills with the ability to build trust and rapport with clientsFamiliarity with networking and internet protocols is a plusValid driver's license and clean driving record – You'll be servicing customers onsiteA degree from a technical or vocational school is a plus but not required

Your Impact

As a skilled Copier Repair Technician, you’re not just fixing machines—you’re keeping businesses running. Your expertise ensures that clients experience minimal downtime, enhancing their operations and strengthening AD Solutions’ reputation as a trusted technology partner.

Take the Next Step in Your Career!

Join AD Solutions, where your skills are valued, your growth is supported, and your work makes a real impact. Apply today and become part of a company that prioritizes innovation, teamwork, and customer success.

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