Creative Marketing Operations Manager Job at Element6 in Chicago

Position Title: Creative Marketing Operations ManagerLocation: Chicago (Hybrid or Onsite Preferred)Employment Type: Contract / Full-TimeOverview:A well-established, consumer-facing organization in the healthcare services space is seeking a Creative Marketing Operations Manager to oversee and optimize marketing technologies, systems, workflows, and processes across its enterprise. This highly technical and process-driven role will manage and enhance tools such as project management platforms, digital asset management (DAM), media asset management (MAM) systems, and creative workflow solutions to support efficiency and growth.Key Responsibilities:Marketing Technology & Workflow OptimizationOwn and maintain the marketing tech stack including tools like Monday.com, Brandfolder, Dropbox, Adobe Creative Cloud, Figma, and othersDrive post-launch optimizations to systems and workflowsCollaborate with cross-functional stakeholders to align tools with organizational goalsImplement ongoing system improvements for efficiency and scalabilityManage DAM/MAM systems to ensure proper organization, tagging, and storage of digital assets (images, video, audio)Standardize metadata, taxonomy, and governance across all assetsAudit asset libraries for compliance, licensing, and redundancyCoordinate asset ingestion and sharing across marketing, creative, and external agenciesSystem Integration & AdministrationLead integration of creative tools and marketing platforms to ensure seamless data flowMaintain system configurations and updates aligned with business needsProvide internal technical support, troubleshooting issues across the creative ecosystemReporting & AnalyticsGenerate reports on asset usage, workflow efficiency, and tool adoptionDevelop dashboards and insights to inform operations strategyCollaborate with stakeholders to define KPIs and evaluate marketing ROITraining & SupportTrain new hires and existing staff on tools such as Monday.com, Brandfolder, and DropboxMaintain SOPs and user documentation for marketing systemsAct as the point of contact for marketing tech-related troubleshooting and supportCross-Functional CollaborationWork closely with creative leadership and project management teams to align on workflowsCoordinate with external agencies and production partners on asset delivery and organizationEnsure all creative tools and assets meet internal standards and brand requirementsQualifications:Bachelor’s degree in Marketing, Business, Information Management, or a related field (or equivalent experience)5+ years in a marketing operations, marketing systems, or project management role within a fast-paced environmentStrong proficiency in Monday.com or similar project management platforms3+ years of experience managing digital or media asset management platforms (DAM/MAM)Experience with tools like Brandfolder, Iconik, Canto, EditShare, Aprimo, or similarDeep understanding of metadata, rights management, and asset lifecycle best practicesExceptional communication and organizational skillsData-driven mindset with an eye for identifying areas for optimizationExperience integrating and automating tools and workflows across teamsPreferred Skills:Exposure to creative tools such as Adobe Creative Suite, Figma, or similarUnderstanding of creative production processes and file types (video, images, audio)Experience working on or alongside in-house creative teams or external agenciesThis is an opportunity for a hands-on, tech-savvy operator to make a meaningful impact on how a dynamic marketing organization operates.Ideal for someone who enjoys building systems, improving processes, and enabling creative teams to perform at their best.Seniority levelMid-Senior levelEmployment typeContractJob functionMarketing, Business Development, and Art/CreativeIndustriesHospitals and Health Care #J-18808-Ljbffr