Role Objectives: The Customer Service Representative is responsible for answering inbound inquiries from customers, interpreting their needs/concerns, determining the best course of action to resolve issues, and maintaining excellent customer relations. • Excellent customer service, communication and phone skills. • Ability to thrive in a fast-paced, high-pressure environment. • Minimum of 1 year customer service related experience in a contact center environment. • Ensures on-time delivery and successful completion of assigned tasks
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