Willing to train the right candidate. -Receive incoming telephone calls and make outgoing telephone calls to clients -Consistently providing clients with exceptional customer service -Maintain a courteous and friendly disposition when interacting with clients -Build sustainable relationships and trust with clients through open and interactive communication -Keep records of client interactions -Filing of documents -Maintain firm files -Assist in firm’s Facebook, YouTube and advertising campaigns -Creative problem solving within a team environment -Flexibility and willingness to change as firm needs change -Take the extra mile to engage clients -High school diploma, GED, or equivalent -Successful work experience in a customer focused environment -Proficient computer application skills (Word, Excel, Constant Contact, Active Campaign, ect.) Similarly, we cannot identify all the skills a position may require since job responsibilities and the firm's needs may change over time. The firm reserves the right to adjust, add to, or eliminate any aspect of the above description.
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