Customer Service Representative (CSR)

Position Overview

MAD Events is seeking a full-time Customer Service Representative (CSR) to support customer interactions during live promotional events in the Charlotte area.

Key Responsibilities

Greet and assist customers during promotional events
Provide accurate information about services and current offers
Assist with customer account registration and enrollment
Maintain accurate records of daily interactions
Support setup and breakdown of event materials
Work with team members to achieve campaign goals

Qualifications

High school diploma or equivalent required
Strong customer service and communication skills
Comfortable working in face-to-face environments
Reliable transportation within the Hollywood area
Full-time availability, including some weekends
Authorized to work in the United States

What We Offer

Paid training
Weekly pay
Performance-based incentives
Advancement opportunities within customer service and event operations

Pay: $24.81 - $29.88 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person