Customer Support Agent

The company’s platform empowers mobile game developers and players with democratized access to fun, fair and skill-based competition for real prizes, shifting the paradigm to make eSports accessible to anyone, anywhere with a mobile device. The Skillz Player Support team is looking for a Support Representative to work with our users to maximize customer engagement, retention, and satisfaction. Responsibilities will include: Requirements: -Ability to communicate effectively both internally and to customers and match tone accordingly -Ability to work cooperatively and collaboratively with all levels of employees and management -Mature and self-motivated with a positive, professional attitude -Capacity to operate effectively in a fast growth startup environment -Progressive, consistent work history and excellent references -Willingness to work weekends if needed -Detail oriented, interested in games, with a competitive spirit -Ability to work well under pressure and tight deadlines