July 10, 2019

Customer Support - Digital Presence Management

Confidential Chicago, Illinois

Due to record setting growth, we're looking to add enthusiastic, creative, and conscientious new account managers to work with our small business customers. As a Customer Success Account Manager you will work with customers and our team in a support role, developing and implementing our digital solutions and internet advertising campaigns. You will also handle inbound and outbound customer support calls, answering support emails, and working with customers to fully understand, troubleshoot, and resolve challenges on a daily basis. • has excellent computer and web skills • has good time management and follow-up skills

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