Digital Content & Social Media Specialist

### **About the Role**

Are you a master storyteller who knows how to make people stop scrolling? Mosaic is looking for a **Digital Content & Social Media Specialist** to translate our mission into powerful, everyday stories.

In this role, you won't just publish posts—you’ll create connection. You will craft engaging blog content, tailor platform-specific social media copy, oversee video vendor projects, manage online reputation, and use data to amplify the voices of the people we empower.

### **What You’ll Do**

* **Tell Impactful Stories:** Write and edit engaging weekly blog posts and scroll-stopping social media copy across LinkedIn, Instagram, Facebook, and our website.
* **Repurpose & Optimize:** Take a single story and package it into multi-format assets tailored for specific channels to drive engagement, donor inspiration, and lead generation.
* **Manage Editorial Calendars:** Proactively plan, maintain, and execute content pipelines to keep our messaging consistent and on deadline.
* **Lead Video Projects:** Serve as the main liaison for video vendors—coordinating shoot schedules, giving feedback on edits, and delivering brand-aligned videos.
* **Protect Brand & Reputation:** Monitor and respond to local Google Reviews with a compassionate, person-centered voice.
* **Drive Engagement through Data:** Apply basic SEO/GEO best practices and analyze digital metrics to continuously refine content performance.
* **Collaborate Cross-Functionally:** Work with internal teams and subject matter experts to uncover human-interest stories and support ad-hoc communications collateral.

### **Why Mosaic?**

At Mosaic, we relentlessly pursue opportunities that empower people. Guided by our values of **belonging, connection, faithfulness, and grit**, we work together as One Mosaic to build caring communities where everyone has a voice.

Ready to create content that makes a real-world difference?

**Qualifications**

### **What We’re Looking For**

* **Education:** Bachelor’s degree in Communications, Journalism, Marketing, PR, or a related field.
* **Experience**:   minimum of **2+ years** of professional experience in digital content or social media.
* **Social & Digital Native:** Deep understanding of platform best practices across Facebook, Instagram, LinkedIn, and corporate blogs.
* **Conversational Storyteller:** Exceptional copywriting and editing skills with the ability to ditch corporate jargon in favor of an authentic, accessible tone.
* **Self-Starter & Project Manager:** Comfortable taking loose concepts and running with them, managing content calendars, and driving vendor deadlines.
* **Data-Informed:** Familiar with standard engagement metrics, digital accessibility standards, and SEO techniques.
* **Mission-Driven Heart:** A genuine passion for advocating for and serving individuals with intellectual and developmental disabilities.