Digital Marketing and Reputation Manager

Helping You Thrive By: • Offering competitive wages and benefits that support your life both in and out of work • Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control • Creating continuous learning opportunities to help you grow and upskill • Fostering a culture of inclusion where employees feel seen, heard and valued - and living it out every day • Empowering you to make a meaningful impact on people and the planet through your work and Steelcase's ongoing commitment Strategy + Orchestration • Leading full-funnel digital marketing strategy across paid, owned, and earned channels to strengthen brand preference and drive outcomes • Designing and orchestrating connected B2B buyer journeys that support discovery, validation, and decision-making • Aligning cross-functional partners to ensure consistent messaging, smooth handoffs, and shared success measures • Integrating PR and earned media strategy into digital programs to enhance brand authority and narrative consistency Minimum Qualifications • Bachelor's degree in Marketing, Communications, Business, or a related field (or equivalent experience) • 5-10+ years of progressive experience in digital marketing, including paid media and CRM/lifecycle ownership • Experience driving lead-generation programs and improving conversion journeys • 2+ years managing people and/or leading agency partners • Comfortable working primarily in-office in Grand Rapids or Chicago, with periodic travel • Qualified applicants must be authorized to work in the United States on a full-time basis. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives.