Digital Marketing Manager - Paid Social, Programmatic & Creative

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$91,000 - $145,600 USD

Line of Business:
Marketing
Job Description:

This role is not eligible for TD work visa support or sponsorship (e.g., H-1B, F-1 OPT/STEM OPT, TN or other work visa authorizations). Applicants must have authorization to work in the United States without current or future need for TD sponsorship.

For this role, TD will consider those that are outside of the specified posting locations within the US.

Department Overview:

The US Digital Marketing and Martech Transformation team is on a mission to accelerate marketing performance. As part of the Growth Marketing organization, you will join a team leading Paid Social, Programmatic, and Paid Digital Creative. This is one of several cross-functional centers of excellence responsible for delivering profitable growth across the US Bank, servicing Deposits, Lending & Credit Cards, and Commercial Banking. Our COE of subject matter experts lead strategy and execution for Paid Social and Programmatic/Display, supported by our media agency of record. We also oversee Paid Digital Creative Strategy to turn platform and industry insights into performant ads with our creative agency. You will lead hands-on-keyboard execution on Paid Social, collaborate with our media agency on Programmatic marketing, build measurement plans to demonstrate business impact, and project manage digital creative production to maximize creative effectiveness.

Role Overview:

A successful candidate in this role will have a proven track record of scaling performance marketing using Paid Social and Programmatic, with significant hands-on-keyboard experience building conversion campaigns on Meta, and optimizing results across Meta, Programmatic, LinkedIn, and other paid digital channels.

You are comfortable executing and owning daily optimizations on Meta, and up to date on the latest paid social best practices. You build ad account structures and testing strategies for paid social and programmatic channels to maximize ROI. You have experience analyzing campaign, audience and creative results to inform business strategies. You understand the role that creative effectiveness plays in digital marketing performance and are comfortable leading creative feedback and strategy. You craft compelling, insights-based presentations for senior leaders. You are excited by the ever-evolving future of digital marketing. You have a strong point of view, and a drive to leave things better than you found them. As a natural innovator and digital native, you will develop refreshing digital marketing strategies and execute comprehensive Paid Social & Programmatic campaigns to scale profitable growth.

The Digital Marketing Manager is a marketing subject matter expert that manages complex and/or high-risk projects, plans, and campaigns within the digital, social, and content marketing space. This role is primarily responsible for complex and/or high-risk internal and external consulting and advisory services for businesses or functions within own portfolio, as well as supporting capability development within the marketing space.

Depth & Scope:
Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areasIntegrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operationsInterprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or servicesActs as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialistsLeads cross-functional teams or projects with significant resource requirements, risk and/or complexityIndependently manages end-to-end functional programsSolves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutionsUses sophisticated analytical thought to exercise judgement and identify solutionsImpacts the achievement of sub-function or business line objectives within the area they are accountable forWork is guided by policies and industry standards/methodsCommunicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholdersWorks autonomously as the lead and guides others within area of expertise

Education & Experience:
Undergraduate degree and/or relevant professional certifications, designations, or equivalent required7+ years relevant experienceProficient knowledge of multiple marketing disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product/customer marketsKnowledge of current and emerging competitor and market trendsKnowledge of risk management environment, standards and regulationsAbility to manage a budget and work within the constraints of that budgetAbility to lead, plan, implement and evaluate program/project activities to ensure completion of initiativesAbility to exercise sound judgement in making decisionsAbility to communicate effectively in both oral and written formAbility to work collaboratively and build relationshipsSkill in using computer applications including MS OfficeAbility to analyze, organize and prioritize work while meeting multiple deadlinesAbility to work successfully as a member of a team and independentlyAbility to handle confidential information with discretion

Preferred Skills:
In lieu of an undergraduate degree and 7+ years of relevant experience, TD will consider those with a Bachelors degree and 5+ years of relevant experience.7+ years of full-funnel campaign & budget management on Paid Social and Programmatic/Display.Channel remit: Meta (60% of role,) LinkedIn, Programmatic and Native Display (35%.) Podcasts, video and other paid social channel experience a plus (~5%.)Significant paid social performance marketing subject matter expertise- not just overseeing strategy- building campaigns and ads, optimizing account structures and setting up incremental lift tests.Understanding of creative best practices for paid digital ads, comfortable leading creative feedback to designers and cross-functional teams.Experience managing media agencies to execute performance campaigns.Financial Services digital advertising experience preferred; B2B marketing a plus.Strong ability to demonstrate impact of digital campaigns on ROI, using incrementality testing and business analytics to deepen insight beyond platform metrics.Comfort building tagging plans for new Floodlights or Meta CAPI / Pixel events.Commitment to ongoing L&D for subject matter expertise. Staying up to date on channel best practices, refining strategy based on insights, and streamlining go-to-market approach across Paid Social and Display as a member of the COE.Data-driven measurement and decision-making skills to inform roadmap, campaign execution and optimization of best-in-class digital marketing.Comfortable presenting marketing reports and campaign plans to business stakeholders on a regular basis.Ability to work through legal/compliance approvals for marketing collateral.Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.Leads, motivates and develops relationships with internal and external business
partners/stakeholders to develop productive working relationships.Contributes to a fair, positive and equitable environment that supports a diverse workforce.

Customer Accountabilities:
Within own portfolio and/or area of expertise, acts as a champion for all things digital marketingLeads and manages the development, delivery, and continuous improvement of digital marketing capabilities, project fulfilment, and/or change management/communicationActs as a subject matter expert to ensure alignment to the Bank's overarching marketing strategies as well as industry trends/market forces/competitive landscapeWorks closely with relevant stakeholders (internal and external) to define and develop, including marketing, business lines, channels, and/or vendors, specifically working towards improving the Bank's omni-channel customer experienceIdentifies gaps, pain points, business needs/priorities, and future areas of growth; may act as a support to the performance marketing team in annual planning processes/proceduresIdeates and builds metrics, rules, processes, and/or other support materials for use by other marketing teams, business lines, and/or relevant functions/stakeholdersMay also support the roadmap development, build, execution, and improvement of crucial, best-in-class automation/marketing ecosystem technologies

Shareholder Accountabilities:
Adheres to enterprise frameworks or methodologies that relate to activities for our business areaEnsures respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business prioritiesConsistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriateEnsures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)Participates in cross-functional/enterprise/initiatives as a subject matter expert helping to identify risk/provide guidance for complex situationsConducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audienceConducts meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/policies/practicesMonitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities existLeads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issuesActively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirementsKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interestProvides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unitKeeps current on emerging trends/developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - OccasionalInternational Travel - NeverPerforming sedentary work - ContinuousPerforming multiple tasks - ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds - OccasionalSitting - ContinuousStanding - OccasionalWalking - OccasionalMoving safely in confined spaces - OccasionalLifting/Carrying (under 25 lbs.) - OccasionalLifting/Carrying (over 25 lbs.) - NeverSquatting - OccasionalBending - OccasionalKneeling - NeverCrawling - NeverClimbing - NeverReaching overhead - NeverReaching forward - OccasionalPushing - NeverPulling - NeverTwisting - NeverConcentrating for long periods of time - ContinuousApplying common sense to deal with problems involving standardized situations - ContinuousReading, writing and comprehending instructions - ContinuousAdding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not int