Digital Marketing Manager (Client Success and Account Management)

Job description:

Digital Marketing Manager (Client Success + Account Management)

Local & Qualified | Full-Time | 100% Remote

Local & Qualified is hiring a Digital Marketing Manager to lead client onboarding, manage project execution, and drive strategic growth across a portfolio of accounts. This role is ideal for someone with agency experience who can balance client communication, operational execution, and marketing strategy while maintaining a high standard of quality and follow-through.

If you thrive in fast-paced environments, take ownership, and care about client outcomes, this role is built for you.

Key Responsibilities-

You will work closely with our Director of Operations and internal fulfillment team to ensure every client receives consistent, high-quality execution and an excellent experience.

Responsibilities include:

Lead onboarding calls for new clients and ensure a strong startManage project timelines, deliverables, and internal communication to keep work on trackCoordinate internal team members and vendors to ensure deadlines and quality standards are metMaintain proactive client communication and relationship managementSupport and implement tailored marketing strategies to drive client growthSupport strategy and execution of digital ad campaigns on platforms like Google Ads and Facebook AdsReview performance, reporting, and next-step recommendations across accounts

Required Skills & Qualifications -

You should have:

Experience managing digital marketing clients (agency experience strongly preferred)Strong project management skills across multiple accounts and deadlinesConfidence leading client calls and setting expectations professionallyUnderstanding of performance marketing fundamentals (Google Ads and Meta Ads)Strong written and verbal communication skillsHigh attention to detail and consistent follow-throughAbility to prioritize, problem-solve, and operate independently

Schedule

Monday-Friday

8:00 AM to 5:00 PM Eastern Time or 9:00 AM to 6:00 PM Eastern Time

Job Type: Full-time

Compensation & Benefits:

$60,000.00 - $75,000.00 per year401(k)Flexible spending accountHealth insurancePaid time off

Application Question(s):

Have you worked in a Digital Marketing Agency Environment for 3+ Years?Are you currently located in one of the following states: NC, SC, FL, OH, VA, or NH?Are you willing to work a full-time schedule of Monday–Friday, 8am–5pm or 9am–6pm Eastern Time?Do you have experience managing multiple client accounts at the same time?Do you have experience leading client onboarding calls and setting expectations directly with clients?

Education:

Bachelor's (Preferred)

Experience:

Digital Marketing Account Management: 3 years (Required)

Language:

English (Required)

Work Location:

Remote