Director of Ad Platform Operations

Our mission at Duolingo is to develop the best education in the world and make it universally available. This role sits at the intersection of AdOps, technical account management, and programmatic strategy: you will own campaign delivery quality, troubleshoot complex issues with buyers and platforms, shape how we package and scale PMP / PG demand, and build the systems, processes, and team that make our ads business more reliable and more scalable. 🧠 You will... Own Google Ad Manager (GAM) structure and hygiene including canonical ad unit design, yield group logic, order and line-item standards alongside trafficking, QA, and launch workflows with clear SLAs and escalation paths.Act as the senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals, working directly with buyers, DSPs, SSPs, and internal teams including monitoring pacing, reconciling 1P/3P reporting discrepancies, and flagging under-delivery risk with recommended fixes.Partner with Sales and Account Management on pre-sale feasibility, targeting and tagging requirements, measurement questions, and programmatic deal setup and build the documentation and training that lets commercial teams sell technical ad products without constant specialist support.Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors scaling premium demand without degrading UX or operational quality.Identify the critical resources, people, vendor partners, and technology required for ad operations to scale, and drive prioritization across them. For this role, base salary is supplemented by equity compensation.