Director of Advertising and Digital Media

General Summary: The Director of Advertising and Digital Media oversees the Zoo’s brand presence, including advertising & marketing, the website, social media channels, and email campaigns. Under the direction of the Senior Director of Marketing and Communication, execute advertising campaigns and develop new promotions and initiatives to drive visitation, generate new revenue, and maximize reach; Manage all aspects of the Zoo’s traditional and digital advertising, including tactics, placing advertisements, KPI-driven reporting, data synthesis, and billing; Oversee the Digital Media Coordinator and the Zoo’s digital media content creation, posting, and comment response for social media, online reviews, and interactive content on the website; Support video and photo content to enhance the Zoo’s engagement; Ensure accurate representation of the Zoo’s branded voice in all external facing digital communications; Manage the annual calendar, content, and execution of Zoo email communications; Manage and improve email capture systems and subscription databases; Manage website messaging and effectiveness. Provide relevant data and reports to internal departments on a regular basis; Contribute to the development, implementation, and facilitation of annual marketing plans; Act as liaison with Zoo vendors for digital media and website programming and development; Foster a success oriented and accountable team environment; Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Minimum of four years of direct experience in placing advertisements, omni-channel media planning, execution, and analysis; Excellent analytical skills; Google Ads Certification Familiarity with working under deadlines and writing for varied audiences; Valid driver’s license. Must be able to stand and remain active for an eight-hour shift; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects; and, Exposure to potential environmental hazards such as poison oak/ivy, uneven terrain, insect bites/stings, and Hepatitis B depending on the position.