Director of Client Service - Digital Marketing

Director of Client Service| Digital Brand Marketing - HYBRID Description: Our client, a nationally ranked leader in digital performance marketing, is seeking a Director of Client Service to join their growing team. This hybrid role allows you to work remotely four days per week, with one day of in-office collaboration in Pennsylvania, 1+ hours north of Philadelphia. Responsibilities • Serve as the primary contact for brand clients, managing day-to-day communications • Translate client goals into data-backed, actionable marketing strategies • Lead performance discussions and quarterly business reviews with key stakeholders • Monitor campaign performance across channels and optimize based on insights • Collaborate with internal teams to ensure seamless execution and tracking • Oversee billing, pacing, reporting, and reconciliations with accuracy • Document all meetings and communications with clear, actionable notes • Attend trade shows, conferences, and in-person client meetings to drive growth • Stay up to date on affiliate, paid media, and consumer acquisition trends • Identify new opportunities to expand client partnerships and drive revenue Qualifications • Bachelor’s degree is required • 5+ years of experience in digital marketing is required • Brand marketing experience is required • Proficiency with tools such as Google Ads, Meta Ads Manager, and Google Analytics is required • Advanced Excel skills (VLOOKUP, Pivot Tables, SUMIF, etc.) are required • Ability to travel up to 20% is required