What we are looking for in you: • Strong knowledge of IT support operations, helpdesk management, and service management best practices. • Proven experience managing a helpdesk or technical support team. • Design, implement, and continuously improve IT support processes, workflows, and service standards to drive efficiency, reliability, and user satisfaction. Please take a moment to watch this video for clarification on why we're asking for this information! By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar.
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