Director of Partner Marketing

Location: Spokane Valley Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co‑founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co‑founder of Google Contact Center AI and Vertex AI platform, and co‑founder, Tim Shi, an early member of Open AI.We’ve assembled a world‑class team of AI and ML experts, go‑to‑market leaders, and top‑tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. You will serve as a key architect of one of Cresta’s fastest‑growing and most strategic go‑to‑market channels, with direct impact on pipeline, revenue, and category positioning.ResponsibilitiesOwn the vision, strategy, and execution of Cresta’s global partner marketing function, building scalable programs that drive partner‑sourced and partner‑influenced pipelineDesign and operationalize a partner marketing model that supports multiple partner types, products, segments, and geographiesDevelop partnership‑specific messaging frameworks, joint value propositions, and supporting collateral that enable partners to effectively position and sell joint solutionsPartner closely with partner enablement to create and govern enablement programs, content hubs, and self‑serve resources that support partner successAnalyze partner pipeline performance and win/loss dynamics to identify gaps, remove roadblocks, and unlock new growth opportunities across the partner ecosystemProvide a data‑driven point of view to influence product roadmap priorities based on partner feedback, deal insights, and market opportunityEstablish KPI frameworks, dashboards, and operating cadences to measure partner marketing impact and inform decision‑makingCollaborate with Rev Ops and IT to evolve CRM, PRM, and marketing automation workflows that support partner motions at scaleAct as a cross‑functional leader and connector across sales, marketing, product, and partnerships to ensure tight GTM alignmentQualifications8+ years of experience in partner marketing within a SaaS or B2B technology companyProven success building and scaling partner marketing programs that drive measurable pipeline and revenue impactStrong understanding of SaaS partner motions, including ISVs, SIs, GSIs, cloud marketplaces, and strategic alliancesHighly data‑driven, with deep experience in pipeline metrics, attribution, ROI, and performance reportingExecutive‑level communication skills with the ability to influence senior stakeholders across functionsDemonstrated ability to operate in ambiguous environments, build from zero, and scale programs as the business growsCoachable, resilient, and highly motivated to drive outcomesPreferred Qualifications Experience in contact center technology or customer experience softwareExperience in hypergrowth startups or scale‑up environmentsBackground experience in product marketing or solutions marketingPerks & BenefitsComprehensive medical, dental, and vision coverage with plans to fit you and your familyFlexible PTO to take…