Director of Sales And Marketing

Director of Sales & Marketing

Carolina Bagel Ventures / Jeff's Bagel Run

Charleston, SC · Full-time · Reports to: Owner · Field-based

POSITION SUMMARY

Carolina Bagel Ventures is hiring a Director of Sales & Marketing to own growth across four Jeff's Bagel Run locations in the Charleston market, with a fifth on the way. This is a sales and community role at heart: building the catering business, deepening community relationships, and strengthening our local reputation and customer experience so more people choose Jeff's more often. Day-to-day store operations are run by our General Managers, which frees this role to focus almost entirely on driving sales and growing the brand's presence in the market. Sales and marketing have not previously had dedicated ownership, so a central part of this role is building that function, the pipeline, the partnerships, the calendar, and the cadence, from the ground up.

CATERING & SALES GROWTH

Own and grow catering and wholesale: build the pipeline and secure recurring accounts (offices, schools, churches, medical, community groups).Prospect and close new business through outreach, drop-offs, tastings, and consistent follow-through.Set and own sales targets by store, track them weekly, and drive toward them.Grow transactions and customer frequency across all locations, not just top-line dollars.

COMMUNITY & BRAND PARTNERSHIPS

Build genuine community relationships in each store's trade area: schools, youth sports, HOAs, churches, gyms, and local businesses.Create and run a per-store calendar of events, sponsorships, spirit nights, and local partnerships.Be the face of Jeff's Bagel Run in the Charleston market and a real presence in the community.Develop local store marketing that drives traffic and keeps the stores top of mind.

REPUTATION & CUSTOMER EXPERIENCE

Own the brand's online reputation across Google reviews, local search, and social, driving review volume and ratings at every store.Champion the customer experience so the in-store visit lives up to the reputation we're building.Turn happy customers into repeat customers and advocates through loyalty, follow-up, and community goodwill.

QUALIFICATIONS

Someone that likes to have fun!Proven, measurable sales growth through catering, B2B, local marketing, or community-driven traffic.A relationship builder who is comfortable prospecting, networking, and being the face of a brand.Self-directed and entrepreneurial, motivated by growth targets and able to build structure where little exists today.Restaurant, hospitality, catering, or multi-unit retail background preferred.Local to Charleston or well-connected in the market is a strong plus.

LOCATION & WORK STYLE

Field-based in the greater Charleston market with no fixed office. Work from home, from a store, or out in the community as the day calls for.Time is spent out in the market building the business (catering, community, partnerships, events) and staying close to the stores and the customer experience.

Base salary of $70,000 to $80,000, plus commission and bonuses tied directly to catering and sales growth. We want a driver, and we've built this so a strong performer earns well above the base.