Director, Sales & Marketing

Job Description: Manage and ensure successful coordination of tactical and strategic sales activities for a specific account base as well as the development of new accounts that provide incremental growth for assigned railroads. Develop existing and new customer action plans, coordinate and deliver pricing packages, and lead rate negotiations that maximize Genesee & Wyoming’s participation in the customer's transportation portfolio across assigned railroads. Coordinate resources necessary to fulfill customer requirements, ensure customer satisfaction, and achieve assigned revenue, contribution, volume, and business development targets. Ensure effective collaboration with other teams to support all customer satisfaction goals. Account Management: Manage the day-to-day account activities and facilitate the coordination of internal resources to ensure a positive customer experience.