Administrative Responsibilities (including but not limited to): • Perform various administrative tasks directly supporting the Principals and TN Operations • Responsible for tracking relevant data and the preparation and distribution of regularly scheduled reports and communication • Handle sensitive information in a confidential manner • Communicate effectively with employees, vendors, and guests via email and/or telephone • Assist in maintaining market directory and contact lists • Carry out clerical duties such as filing, typing, copying, binding, scanning, printing, laminating • Answer and direct phone calls, maintain in-house phone system • Receive, sort and distribute incoming mail; Prepare outgoing mail • Ensure proper operation of office equipment and schedule maintenance as needed, order office supplies, assist in managing company technology • Greet and assist visitors to the office • Participating and assisting with preparation of company events and NSO's • Prepare and communicate marketing strategy and objectives to above restaurant leaders, restaurant management and staff • Partner with Above Restaurant Managers and Restaurant Managers to plan and execute sales building activities that will build relationships to increase customer count, check average and outside sales • Establish and build relationships with Dunkin’ Brands representatives and company business associates • Establish goodwill and build relationships within the community • Identify and capitalize on strategic partners that complement the restaurant and company’s brand • Plan and execute marketing events in coordination with restaurants • Collect and analyze data to improve marketing programs • Assists and/ or completes additional administrative tasks/support as assigned for the principals Key Competencies & Requirements: • Education in Business Administration, Marketing, or similar discipline • 1+ years of professional experience in Marketing, Sales, or Advertising • Knowledge of fast, casual restaurant concepts and New Store Openings is a plus • Must possess an entrepreneurial spirit and be creative and innovative with marketing approaches • Maintain a professional, neat and well-groomed appearance • Proficient in Windows, Microsoft Office, PowerPoint, Adobe Creative Cloud a plus • Knowledge of online technology and implementation of company websites and Social Media platforms • Ability to assess business goals and market requirements • Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team • Ability to effectively communicate with all levels of an organization • Detail oriented, self-motivated with a strong ability to multi-task in a fast-paced environment • Ability to work creatively and independently • Ability to maintain a high level of confidentiality and personal integrity They are not intended to be an exhaustive list of all responsibilities, duties, and skills. • *You are applying for work with a franchisee of Dunkin’ Donuts not Dunkin’ Brands, Inc. or any of its affiliates.
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