Experiential Marketing

Experiential Marketing & Operations Manager

Full-Time | Salaried
Tuesday-Saturday | Afternoon and evening availability required to support events, clients, and team operations

Base Salary + Performance-Based Bonus Opportunities

About Crafthouse
Crafthouse Agency creates memorable experiences for some of the world's most recognized beverage brands through tastings, events, promotions, and experiential marketing programs across New England.
We're growing quickly and looking for an Experiential Marketing & Operations Manager to help lead our team, support our clients, and keep events running smoothly.

This is a hands-on leadership role where no two days are the same. You'll work directly with clients, manage event operations, recruit and develop talent, and occasionally be in the field supporting activations and events.

What You'll DoOperations & Event Management
Lead and manage the Brand Specialist team and event schedule
Ensure events are staffed, organized, and ready for execution
Manage staffing changes and last-minute coverage needs
Communicate event details and expectations to the team
Coordinate activation materials, event supplies, and logistics
Identify and solve problems before they impact execution

Team Recruitment & Development
Recruit, interview, and onboard Brand Specialists
Help train and develop team members
Set expectations and provide ongoing coaching and feedback
Foster a positive, professional, and accountable team culture

Client Support
Build relationships with assigned clients and brand partners
Coordinate activations, promotional programs, and event logistics
Communicate professionally and responsively
Ensure clients feel confident that their brands and events are in great hands

Field Leadership
Attend key activations and larger events
Support new program launches
Check in on Brand Specialists in the field
Provide hands-on coaching and support when needed

What We're Looking For
Previous experience managing people or teams
Strong leadership and communication skills
Highly organized and able to manage multiple priorities
Self-starter who takes ownership and solves problems
Comfortable working independently in a fast-paced environment
Experience in events, hospitality, promotions, staffing, marketing, or beverage alcohol is a plus, but not required

Schedule & Availability
This role is built around the needs of our events business and is not a traditional 9-to-5 position.
Most support for our Brand Specialists, clients, and activations occurs during afternoons, evenings, and weekends. The ideal candidate enjoys being hands-on, available during active event hours, and excited to be part of a growing company.

Compensation & Benefits
$65,000 annual salary
Performance-based bonus opportunities
Growth opportunities with a rapidly expanding company
Direct exposure to nationally recognized brands
Opportunity to help shape the future of Crafthouse Agency

Why Join Crafthouse?

We're not looking for someone who just wants a job. We're looking for someone who wants to grow with us.

If you enjoy leading people, working with clients, and bringing brands to life through memorable experiences, we'd love to hear from you.

$65,000 - $75,000 a year plus bonus
Paid time off, Flexible schedule

If this feels like the right role for you, please email us your resume and a short email about why you feel you are the best fit for this role at