Expos and Advertising Sales Support Representative

With a vision to lead the future of the built environment to make the world a better place, IFMA believes in the benefit of international diversity, inclusion, and social equity, recognizing that sustainability, resilience, and responsible environmental stewardship are paramount. We are seeking a Sales Support Representative to assist with lead qualification and customer engagement for our Expo and Advertising sales efforts. To be successful as an Expos and Advertising Sales Support Representative, you should have: • 2+ years of B2B sales or customer service experience; Bachelor's degree preferred • Proficiency in Microsoft Office Suite and familiar with project management, CRM, and web-based platforms • Solid written and verbal communication skills in English; able to interpret and present business and technical information • Excellent problem-solving, multitasking, and attention to detail in a team-oriented environment Responsibilities as the Expos and Advertising Sales Support Representative include: • Develop a strong understanding of IFMA’s expos and advertising products to communicate offerings effectively • Manage and qualify leads using CRM tools and follow established sales processes • Conduct outbound calls and follow-ups to engage prospects and gather key sales data • Support sales initiatives by assisting with promotions, presentations, and payment processing • Collaborate with the Sales Manager to optimize lead generation and respond to marketing-driven inquiries Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance