FIVE19 is hiring: Project Success Manager, Advertising Agency in Richmond

OverviewProject Success Manager, Advertising Agency. We are seeking an experienced Project Success Manager to join the team at FIVE19. The successful candidate will thrive in a high-energy, fast-paced environment, possess exceptional organizational and communication skills, have a positive and proactive attitude and demonstrate a sincere interest in the clients' business success.Note: This position is based in Richmond, VA and candidates must be willing to work on-site in our office located in The Fan. Free private lot parking is available.ResponsibilitiesPartner with the Account Manager in communicating with internal departments to ensure timely, efficient, and accurate execution of marketing deliverablesCoordinate internal and external meetings, including preparing agendas, taking meeting notes, and tracking action itemsOpen jobs, develop and manage project schedules and workflows, ensuring that all tasks move seamlessly through the agency from concept to completionDraft, maintain, and distribute key project documents, including Project Request Forms (PRFs), Job Briefs, timelines, and client updatesCreate, maintain and monitor call tracking numbersUnder the guidance of an Account Manager, communicate proactively with clients about project timelines, content, deliverables, and statusesUse project management software (such as Function Point) to track work progress, facilitate team collaboration, and monitor deadlinesCollaborate closely with creative and strategy teams to keep projects aligned with client objectives and schedulesSupport the Account Manager in monitoring retainer and scope hour balancesSupport the Account Manager and Art Director in fact checking work before it goes to the clientAnticipate potential roadblocks and provide thoughtful, proactive solutions to keep projects moving forwardQualificationsBachelor's degree in marketing, advertising, business administration or related field4-6 years of experience in project management within an advertising agency, across all mediumsSenior living experience is a plusProven track record of successfully managing multiple advertising projects simultaneouslyExpert organizational and time management skillsExcellent communication and interpersonal skillsAbility to work under pressure and meet tight deadlinesProficiency in project management software and tools (Function Point, Basecamp, Asana, Monday, etc. )Proficiency in a Mac-based environment, Google Suite and Zoom platformsCreative problem-solver who takes initiative and makes sound, timely decisionsAttention to detail and commitment to qualityCollaborative, positive and team-oriented mindsetBenefitsMedical, dental and vision insuranceEmployee assistance program (EAP)PTO and sick leave, in addition to 8 paid Agency holidays401(k) retirement plan, with company contributionsProfit sharing planPet InsuranceShort-term and long-term disability insuranceLife insuranceFIVE19 fosters a culture of work-life balance, inclusion and diversity.