Front Office Assistant

Owlish is a wisely collaborative advertising agency based in Baton Rouge, Louisiana. We provide strategic marketing, branding, advertising, website development, and public relations. We tell brand stories that move you. Skills • Proven experience in medical office administration or front desk support within a healthcare setting, including clinic or dental office experience • Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft; familiarity with EHR (Electronic Health Record) systems like eClinicalWorks is a plus • Expertise in medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and Medicare guidelines for accurate documentation review and billing • Excellent computer skills including proficiency in Microsoft Office suite; typing speed of at least 10 key digits per minute is preferred • Bilingual abilities to serve diverse patient populations effectively are highly desirable • Exceptional organizational skills with experience in filing, health information management, and office management tasks • Strong interpersonal skills with a focus on patient service excellence and phone etiquette; ability to handle multi-line phone systems confidently • Knowledge of dental terminology and dental office procedures such as dental receptionist duties or dental clinic experience is advantageous • Familiarity with insurance verification processes and medical administrative support functions to streamline clinic operations This role offers an exciting opportunity to be at the heart of healthcare delivery - supporting both patients and providers while developing your career in a vibrant medical environment.