Fulfillment Specialist

About the Company

Apex Advertising is a growing, client-focused advertising firm based in Lancaster, PA, dedicated to delivering exceptional experiences. Since 1991, we have provided excellent customer service and leveraged the latest technologies to support our clients. Our expertise spans developing and managing e-stores, creating custom promotional products, offering fulfillment and warehousing services, implementing incentive programs, and designing branded gifts for special events.

As an industry leader in company stores, we deliver advanced e-commerce solutions with real-time access to inventory worldwide. Our in-house team tailors solutions to meet the unique needs of each client, from secure on-site warehousing to “brand on demand” capabilities. At Apex Advertising, we value collaboration, professionalism, and building strong relationships with clients, vendors, and internal teams.

Position Summary

The Fulfillment Specialist is responsible for accurately assembling kits, preparing orders for shipment, and supporting fulfillment projects within the warehouse. This role works closely with warehouse team members, customer service representatives, and management to ensure customer orders are completed accurately, efficiently, and on time. The ideal candidate is quick, detail-oriented, dependable, organized, and able to work effectively in a team environment.

Key Responsibilities / Duties

· Work alongside your team to execute projects in a timely manner while maintaining accuracy.

· Quickly, efficiently, and accurately complete tasks.

· Assemble kits according to project specifications.

· Pick, pack, and prepare orders for shipment.

· Report and resolve any discrepancies, QA issues, etc. and work with sales and CSR team to resolve.

· Communicate and cooperate with management and coworkers.

· Identify and suggest any potential process improvements.

· Collaborate with other departments, including shipping, receiving, and customer service.

Qualifications / Requirements

· High School Diploma required.

· Proficiency in inventory software and systems.

· Good organizational and time management skills.

· Ability to lift at least 50 pounds.

· Valid Drivers’ License and clean driving record.

· Strong communication skills, both verbal and written.

· Detail-orientated with a focus on accuracy and efficiency.

Compensation and Benefits

· Competitive salary

· Medical, dental, and vision insurance

· Basic life insurance

· 401(k) plan

· Paid time off

Work Environment / Physical Requirements

· Primarily warehouse or fulfillment center environment.

· Frequent standing, walking, and occasional lifting of up to 50lbs.

· Ability to operate warehouse equipment safely.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person