Responsibilities of this job will include to: ~ Direct operations of all aspects of the business, in coordination with ownership and other leadership ~ Perform hands-on work on an ongoing basis to ensure proper employee training, respond to customer service needs, and otherwise role-model appropriate behaviors in the business. ~ Use training and discipline as necessary to ensure company standards are met by all staff. ~ Guarantee 100% customer satisfaction by auditing menu items and service performance and monitoring hotel conditions and experience. ~ Maintain strong leadership and management skills to work with a variety of employees at different skills levels and varied backgrounds. ~ Ensure and maintain compliance with all health and safety regulations.
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