Global AdOps Strategy & Enablement Director

GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. This role is ideal for someone who thrives in a highly cross-functional environment, is experienced in Ad Operations or AdTech ecosystems, and can combine technical fluency with strategic insight to drive global impact without direct reports. What You'll Achieve • Strategic Program Execution & Process Leadership • Lead cross-regional AdOps initiatives (e.g., programmatic evolution, campaign workflow automation, stakeholder engagement models) • Own global rollout and alignment of SOPs, training materials, and tooling adoption frameworks • Partner with Sales, Product, and Client orgs to scale operational maturity and efficiency • Identify systemic execution challenges and propose sustainable, scalable solutions • Cost Oversight & Delivery Spend Governance • Track and analyze delivery overages, makegoods, and added value (AV) across campaigns and accounts • Collaborate with Finance and RevOps to align on delivery efficiency goals and reduce cost leakage • Monitor platform and vendor tool utilization against budgets, identify optimization opportunities • KPI Ownership & Global Reporting • Own and maintain global dashboards for campaign pacing, SLA adherence, QA error rates, and launch velocity • Align inputs from North America Leads and EMEA leadership to ensure clean, consistent, and accurate reporting • Translate operational insights into strategic recommendations for executive stakeholders • Stakeholder Support & External Representation • Represent AdOps in high-value wrap calls, QBRs, and escalation post-mortems with Sales and AMs • Support the Sales team with pre-sale operational input during GTM planning and new business development • Operate as a senior AdOps point of contact in lieu of VP attendance, elevating the function’s external impact • Cross-Functional & Product Collaboration • Centralize and prioritize AdOps inputs to Product and Engineering to avoid fragmented asks • Support feature adoption and change management during workflow or platform updates • Act as a translator between technical systems and operational end-users At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. We are constantly striving to be better, and we continue to take strategic steps to advance representation.