Group Account Director

Group Account DirectorDepartment: Gravity EdgeEmployment Type: Full TimeLocation: MassachusettsReporting To: Janet CaseyCompensation: $160,000 - $200,000 / yearDescriptionJoin Our Global TeamGravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.About the roleWe’re searching for a Group Account Director you will be a strategic thinker with a deep understanding of integrated marketing and brand-to-demand strategies. We recognize strategic thinking, collaboration, curiosity, empathy, and a drive for excellence as attributes that thrive within our organization, and welcome those with diverse backgrounds and experience paths to apply.Key ResponsibilitiesLead and manage a client services team across an $8m+ revenue account group, ensuring delivery against client growth objectives, budgets, and timelinesEstablish and maintain strong relationships with key client leadership, decision-makers, and influencers within client organizations, as well as internal and external partnersDevelop and implement strategic plans for account growth and retention, identifying new opportunities and areas for improvementProvide strategic guidance and direction to clients based on their goals, needs, and challenges, presenting creative and effective solutions that drive measurable resultsLead teams to deliver a vision of account opportunity and performance, using data and insights to optimize campaigns and demonstrate value and ROIDefine and elevate quality standards and best practices across all global team activitiesDrive collaboration and shared best practices within client services and across the agencyResolve issues or conflicts as they arise, ensuring client satisfaction and retentionContribute to the overall vision and direction of the agency, including participation in new business development and pitchingOther duties as assignedSkills, Knowledge and ExpertiseBachelor’s degree in marketing, business, communications, or related field, or equivalent experience7+ years of experience in account management, preferably within an agency environment3+ years of experience leading and managing teamsExperience developing and executing integrated marketing strategies across multiple channels and platformsExperience working with clients across a variety of industries, including technology, healthcare, manufacturing, and other complex sectorsExcellent communication, presentation, and negotiation skills, both written and verbalStrong analytical, problem‑solving, and decision‑making skills, with the ability to use data and insights to drive action and resultsPassionate, proactive, and collaborative, with a customer‑centric mindset and growth‑oriented attitudeWhat We OfferWhile specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career.Key aspects of being part of the Gravity Global community:Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long‑term success.Career Growth & Development – we believe development is ongoing, not annual. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.Important Disclosure:At Gravity Global, we believe in recognising every team member’s contribution. Your total rewards package – including salary and benefits – will align with country specific labor laws and our company policies.