Head of Marketing Management

Marketing Manager
The Marketing Manager is an operations-serving leader responsible for growing traffic, protecting the brand, and representing Chick-fil-A in the community—all while actively working in the restaurant.
You will earn influence by:

Showing up prepared
Working alongside the team
Executing consistently
Delivering results that can be measured
Non-negotiable responsibilities:
Operations:

Serve regular shifts in FOH and/or BOH, including peak periods
Model speed of service, accuracy, food safety, and hospitality standards
Support Supervisors and Directors during rushes—not observe from the sidelines
Identify operational breakdowns and communicate clearly with leadership
Be trusted on the floor when things get busy
If you cannot succeed operationally, you will not succeed in this role.
Marketing & Brand Execution:

Own execution of the restaurant's local marketing plan
Plan and execute events that drive traffic
Build and maintain relationships with schools, businesses, and community leaders
Manage in-store marketing and ensure promotions are executed correctly
Create and publish authentic content rooted in real operations
Manage local social channels in alignment with brand standards
Drive catering awareness, including our Food Truck operation
Track results and report what worked, what didn't, and why
Leadership Expectations:

Act like an owner, not a coordinator
Hold yourself accountable before being held accountable
Communicate clearly and directly with leaders and team members
Coach team members on hospitality and brand representation
Raise the standard—never lower it to make things easier
Who This Role Is For:

Proven leader with real-world execution experience
Comfortable being coached and corrected
Organized, disciplined, and follow-through oriented
Confident speaking with guests, business owners, and community partners
Willing to be on their feet, in uniform, and in the work
Results-driven—not ego-driven
Chick-fil-A experience is a plus. Coachability and strong work ethic are required.
Why This Role Matters:

You will help determine how the community perceives the restaurant
Whether marketing efforts actually move the business
How well the brand shows up when it matters most
This role has visibility, influence, and pressure. High performers thrive here.
What We Offer:

Leadership development with real responsibility
Clear expectations and direct feedback
Competitive pay and growth opportunity
Excellence Trips to our Corporate Support Center and/or other Restaurants
Positive, high-standard culture
Free meals on shift
Closed Sundays
Benefits

Paid time off
Health insurance
Life insurance
Dental insurance
Vision insurance