This Full time on site position offers great opportunities for career growth.
Job SummaryThe Junior Account Manager plays a pivotal role in driving the continued growth and success of both our clients and our agency. This role utilizes a unique blend of communication, marketing, creative, and organizational skills to manage day-to-day client relationships. Working under the direction of the Senior Account Manager, you will act as a primary point of contact for assigned accounts, ensuring project excellence, fostering client trust, and identifying strategic opportunities for growth.
ResponsibilitiesClient Relationship Management: Serve as the reliable, day-to-day point of contact for both retainer accounts and project-based clients, ensuring open communication and high satisfaction.Project Coordination & Execution: Manage short-term client projects from kickoff to final delivery, keeping fast-paced timelines on track and delivering work within scope and up to Root's standards of excellence.Retainer Account Oversight: Collaborate with creative and marketing teams so ongoing retainer deliverables are executed on time, within scope, and at a consistent level of quality.Workload Balancing: Prioritize quick-turn project deadlines alongside ongoing retainer work so neither suffers.Strategic Planning: Identify opportunities to expand services, improve campaign performance, and drive retention, including turning successful project clients into retainer relationships.Meeting Facilitation: Prepare for and participate in client status meetings, presentations, and creative reviews.Problem-Solving & Escalations: Proactively address client feedback or challenges with a solution-oriented approach to maintain positive agency-client relationships.Reporting & Analytics: Track, analyze, and present key campaign and project results to clients to demonstrate ROI and growth.Qualifications1-3 years of agency experience in client management, project coordination, or account executive roles.Bachelor's degree in Marketing, Communications, Business, Public Relations, or a related field (or equivalent practical experience).Strong project management skills with proven ability to balance fast-turnaround projects alongside ongoing accounts.Clear, professional communication skills (written, verbal, and presentation) for leading client meetings and facilitating creative reviews.Problem-solving mindset capable of handling client feedback, navigating scope changes, and resolving issues proactively.Familiarity with agency workflows and team collaboration tools (e.g., Avaza, Asana, Monday.com, ClickUp, or Slack).Join us as a Junior Account Manager and become part of a vibrant team committed to driving success through energetic engagement, strategic thinking, and exceptional client service!
Pay: $45,000.00 - $50,000.00 per year
Benefits401(k)Health insurancePaid time offWork Location: In person
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