Lead Advertising and Creative Services Manager

Key Responsibilities Serve as the primary POC for internal stakeholders and external agency partners for specified projects, fostering strong cross-functional relationships across various stakeholders to align creative strategy with business objectives and KPIs while setting realistic expectations, ensuring clear communication and accountabilityManage end-to-end current customer creative campaigns, including:Analyze briefs and determine creative tactic requirements to kickoff agencyEnsure agency adherence to briefs and expectationsCreate, manage, and approve project schedules, ensuring necessary timing requirementsReview/approve creative designs and messagingArticulate well-reasoned creative options during reviewsLead creative presentations to senior leadership with a key understanding of campaign objectivesConsolidate and communicate feedback to agenciesEnsure quality control throughout the project lifecycle, serving as the final QC point personOversee final delivery within budget and specificationsMaintain project documentation:Archive campaigns and track historical dataMonitor rights expirations and renewalsDocument and communicate post-campaign learningsManage individual project budgets established by SOWs while proactively resolving campaign issues and identifying and implementing process improvements and best practices to ensure projects are delivered on time and on budget Job Qualifications EXPERIENCEMinimum 3 years of experience in advertising, creative services, or marketing project managementProven experience managing external creative agencies from concept through final deliveryExperience presenting creative work and campaign strategies to senior leadershipAbility to manage multiple projects simultaneously in a fast-paced and evolving environmentBackground in customer retention marketing with a focus on loyalty, churn reduction, and revenue-driving campaigns EDUCATIONBachelor’s degree in marketing, Advertising, Communications, or related field preferredSKILLSStrong understanding of creative processes, strategies, and file formats across multiple channelsExcellent project management skills with strong attention to detail and documentationExcellent written, verbal, and presentation communication skillsProven ability to independently resolve project challengesTeam player with the ability to support other team members as neededSYSTEMS KNOWLEDGEProficient in MS Office Suite with working knowledge of PowerPoint and ExcelWorking knowledge of Smartsheet for project tracking and managementFamiliarity with Figma for creative review and design collaborationFamiliarity with Acquia and SharePoint for creative asset management About Group O That’s why we provide a supportive environment where employees are given every opportunity to excel. 50 years later, the packaging company he originally founded out of the back of his station wagon - Group O is ranked by the United States Hispanic Chamber of Commerce as one of the top five Latino-owned businesses in the country.

Create an account to see the full posting, access our search engine, and more.