They are highly knowledgeable in action sports products and a resource for customers and employees. The Lead Camping and Fishing Sales Associate will model the company’s customer service and selling procedures and place customer satisfaction, sales floor readiness and employee development as the cornerstones for their departments’ success. • Assist in training of new and existing employees. May assist in scheduling, organizing and directing assignments within the department to support store management • Maintain, encourage and possess “ownership mentality” of their department. • Enjoy connecting with people and demonstrating an enthusiastic and positive attitude • Basic knowledge and understanding of retail math principals and ability to utilize necessary technology • Ability to support store management in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures • Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases with minimal returns • Ability to motivate and train peers to meet or exceed sales and customer service standards.
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