We seek a lead solutions engineer responsible for exemplifying best practices in 3p partner integrations; improving process and strategies to meet team objectives; and acting as the key technical expert in the rollout of Freewheel's programmatic solutions to 3p partners. This position is not eligible for be authorized to work for Comcast in the United States without a current or potential future need for sponsorship. Job Description • Scope and validate new partner integrations providing innovative solutions to meet the specific needs of Freewheel clients' newest and most demanding business requirements • Successfully lead projects through identification and delegation of tasks/activities to other team members supporting the project • Identify opportunities for improving process, make recommendations, implement changes through automation of activities and mentor junior team members to improve processes • Quickly ramp up on FreeWheel's programmatic offerings as that will be the primary area to support • Familiar with partner technology and conducting rapid integrations; adept at developing standardized methods for integrating partner technology with Freewheel, and establishing standardized support strategies • Ensure timely and successful integrations through managing internal and external stakeholders • Act as liaison between Partnerships, Product Solutions, Product Management, and Engineering for providing guidance and feedback on product usage, gaps and needs • Participate in strategic discussions to improve team operations and performance by contributing ideas and insights • Oversee and recommend changes in operational strategies, policies, and procedures to improve efficiency • Onboard and train new members of the team, and supervise temporary workers such as gigs • Provide trusted expertise and feedback on internal projects to improve product usage and customer service • Design and provide trainings on advanced topics to internal teams, and occasionally to our clients and partners • Provide timely, technical support and problem resolution for escalated questions from account team, partnerships team and services team That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
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