OverviewWhen joining Leap Group, you're joining a team that is passionate, innovative, and connected. Some words we've heard our teammates use to describe our culture are welcoming, collaborative, flexible, and dog-friendly (warning: your interview may be accompanied by a wagging tailπ).We give our team the ability to make an impact with clients, while expanding their experience and depth of knowledge in the process. We like to show our appreciation for everything our teammates do by offering supportive and inclusive benefits that allow them to thrive. If you need reasonable accommodation to apply, interview, or do the job, please include your accommodate request in the corresponding application question.Where is This Role?While we service clients nationally and internationally, Leap Group has a footprint in the Midwest, with offices in:Our roles are typically open to remote candidates located and authorized to work in the U.S. This particular account role will work heavily with our government client accounts.Broad responsibilities include:Client engagement - relationships with mid-senior and junior levels, senior level client familiarityManages up to account management leadership - provides info on client relationship health, project status and hourly burn rateCross-functional team leadership β leads meeting and presentations, takes point on next stepsStrategic thought leadership - input to internal strategists, guidance to teamsProject involvement - manages high and medium-touch assignments and is the driving force for KO, fulfillment and completion of quality deliverablesCreative guidance and assessment - ensures great direction going in and high quality going outMedia guidance and assessment - ensures great direction going in and high quality going outDigital experience assessment - manages and holds teams accountable for timely, insightful, actionable reportingProduction influence β works with producers to manages project and gain client alignment to ensure momentum and efficiencyFinancial awareness β approves billing, monitors hours and helps manage projects for efficiencyWhat do You Need?3+ years agency account management experienceExperience in marketing and advertising strategyExperience managing government or public sector clients - and an understanding of the unique nuances of collaboration, compliance, and communication that come with itExcellent communication and relationship management skills, with prior experience in customer- or client-facing role(s)Experience brainstorming with a team for creative ideationExposure to both B2B and B2C marketingAbility to juggle multiple competing tasks and deadlines without sacrificing timeliness or qualityHigh degree of detail- and process-orientationSelf-starter mentality with a passion for continuous learningImportant note: if you think you have what it takes to be a great in this role but don't necessarily meet all of these qualifications, please still apply!
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