Sept. 11, 2020

Leasing Consultant (PT) - City Vista

Confidential WEST PALM BEACH, Florida

Job Duties and Responsibilities: This job description does not list all duties that will be required of this position. • Create positive, welcoming, supportive environment for resident, visitors and community associates • Assist with development and implementation of resident services programming • Utilizes maintenance software program to enter in and track service requests • Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria • Preparation of market surveys and traffic reports • Lease renewal process • Determine the needs of prospective residents • Preparing lease packages • Collection of late rents and other monies due to the property • Move-in and move-out process • Answering the telephone, greeting prospective residents, responding to incoming calls from the corporate office or to any other calls pertaining to the day to day operation of the property • Contact all guests by phone and/or email within 24 hours or less of their initial visit • Sends "Thank You" cards after to guests Knowledge, Skills and Abilities (KSAs): • Work flexible schedule, including evenings and weekends • Display professionalism in both work ethic and appearance • Travel for the purpose of conducting property business • Assist in the absence of the Community Manager or Assistant Community Manager in handling of emergencies, log resident service requests, inspection of vacant apartments, etc. Education and Experience: • High School Diploma or Equivalent • Minimum of one year leasing and RealPage experience preferred • Experience in Tax Credit preferred Essential Job Functions: • Must be able to access all areas of the property's grounds and structures, including multilevel structures, with or without the aid of an elevator • Work with a computer for a minimum of 7 hours daily either standing or sitting • Provide a welcoming office environment for potential residents • Open the model apartment for tours and complete daily inspections of the tour route and model for appropriate curb appeal • Effectively communicate with applicants, residents, vendors and supervisors in e-mail, by phone, or in person regarding day to day operations of the property.

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