Leasing Consultant - Willow Creek

The Leasing Consultant is the community’s sales representative whose primary duties include leasing, marketing and maintaining positive resident relations of multi-family residential apartments. Leasing • Greet prospects and deliver all necessary information on apartment inquiries • Maintains accurate records for both in- person, online, and telephone requests for apartment information • Inspect models and available “market ready”, communicate related service needs to Property Manager • Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements • Update availability report, process applications for approvals. Gather information about market competition in the area and file • Represent the company in a professional manner at all the times Administrative • Accept rental payments and give immediately to Assistant Community Manager • Complete appropriate paperwork and input information on Yardi System accurately and on a timely basis • Review with the Community Manager prior to obtaining signatures • Maintain current resident files • Maintain and record daily inspections for the community • Distribute all company or community-issued notices • Maintain accurate monthly commission records on leases for commission purposes • Assist management team with other various tasks as assigned • Consistently implement policies of the community Resident Retention • Receive all telephone calls and in-person visits. Attend functions and participate as host for any functions as directed by the Community Manager Marketing • Participate in outreach marketing activities on a regular basis to obtain prospective residents • Advise residents of referral concessions (if permitted) • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. • Conduct market surveys and shop competitive communities Skills and Experience • Demonstrate an ability to support and contribute to community team • Demonstrate strong oral and written communication skills • Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, and Yardi System • Must possess a positive, sales-driven attitude • Participate in training in order to comply with new or existing laws • Ability to work a flexible schedule, including evenings and weekends (on a rotating basis) • At least two (2) years experience in previous multi-family residential apartments • Neat, clean, professional at all times throughout the workday and/or whenever present at the community • Comply with expectations as communicated by management • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem Landmark Realty is a national property management company.