Loyalty Program Administrator

Orscheln Farm and Home is an essential business looking for amazing Team Members…Apply Today! Administers all aspects of the Customer Loyalty Program, involvement with marketing expenses, assists with proofing and flyer reporting. Responsibilities: • Administer Loyalty program - setting up promotions, monitoring customer accounts for accurate information, maintaining email address lists of members, training other department members on the program for backup • Maintaining and coordinating the promotional schedule for the loyalty program with other team members • Communicating promotional information for the loyalty program to the field • Ordering and maintaining program supplies • Create, analyze, and distribute reports for all facets of the loyalty program • First line of contact for customers via phone and email • First line of contact for stores’ questions on the program and reporting • Assists with proofing of advertising materials • Communication with platform vendors Requirements and Qualifications: • Working knowledge of Microsoft Office with advanced Excel skills • Adaptable to multiple software programs • Knowledge of customer loyalty program • Ability to multi-task and work under stringent deadlines • Focused on customer service • Positive attitude • Team oriented • Good communication skills, both oral and written Apply online orschelnfarmhome.com or paper applications available at: Orscheln Farm and Home 1800 Overcenter Drive Moberly, MO 65270 Orscheln Farm and Home supports and is committed to providing a safe environment for employees and customers. We observe and adhere to practices that are consistent with current guidance from the CDC and local Health Officials. Equal Opportunity Employer