Manager, Account Management (digital media/advertising)

We’re an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter. Customer-Obsessed: We’re focused on advertising solutions that solve needs and drive success for clients and partners.Make it Happen: We have a bias for action and take ownership to deliver results.Always Innovate: We push boundaries with creativity and technology.Foster Belonging: We ensure colleagues feel included, supported, and empowered to thrive. Lead, mentor, and grow a high-performing regional team of approximately 5 Account Managers, fostering an inclusive culture, delivering continuous coaching, and driving effective recruitment and retention.Ensure flawless campaign execution by overseeing the campaign lifecycle and collaborating closely with AdOps to consistently exceed client KPIs.Bridge the gap between Sales and Account Management by partnering with Regional Sales leaders to support strategic opportunities and maintain a unified, productive working relationship.Drive incremental revenue and protect business by proactively identifying cross-sell/upsell opportunities within active accounts while systematically tracking and mitigating at-risk revenue.Elevate the client experience by participating in high-level client calls and gathering feedback to continuously refine and deliver GumGum’s signature "white-glove" service.Optimize operational workflows in partnership with the Director of Account Management, strategizing and implementing process improvements to maximize team efficiency.Own and champion key Account Management pillars, serving as the regional point of contact, managing internal documentation, and resolving complex technical challenges.Collaborate cross-functionally with key stakeholders across all departments to align on regional strategy, drive group initiatives, and support broader organizational goals. At GumGum, competitive base pay is a part of a total rewards package, which also includes benefits, an emphasis on recognition, development, and wellness. We're always learning and evolving as a company, and we continue to take thoughtful steps to support our people and strengthen our culture.