April 8, 2024

Manager, Customer Success, Strategic Account Services

Amazon.com Services LLC Shelbyville, Tennessee

In this role, you'll be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and... execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality. The pay range for this position in Colorado is $121,500 - 212,500 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per the Colorado Equal Pay Act. Key job responsibilitieso Coach, mentor, and develop a team of Customer Success Managerso Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.

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