Manager, Quality Assurance, Prime Video Ads

All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. We're hiring a Quality Assurance Manager to own the customer-facing quality bar for every advertising experience on Prime Video. Lead a globally distributed QA team Set the QA vision and partner with engineering, product, and live operations on execution Own the release-validation roadmap and deliver it for every Prime Video Advertising launch Decide where to invest in automation versus manual scale, and which initiatives move forward Surface quality and regression risks with mitigation plans before they hit customers Brief senior leadership on risk and quality posture, in writing and verbally Drive resolution on quality decisions across teams with competing views Define and improve metrics across release quality, defect escape rate, automation coverage, production incident rate, MTTR, and live event readiness As QA Manager, you will work directly with engineering managers across ad ingestion, delivery, and playback, with live operations on event readiness, and with senior leaders on quality strategy.