Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb T V, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.
Amazon Ads is seeking a Manager for the Account Management Team in Milan for our Advertising business.
The person will manage a team composed Account Managers (AMs). You will be in charge of achieving the revenue targets and the other organizational goals.
We are seeking someone with proven business acumen, sales and people management skills who thrives in ambiguous situations and enjoys challenging revenue targets. You will possess analytical skills and will be a self-starter, able to find solutions without guidance.
Internally, this role will partner closely across a number of teams including Account Executives, Retail, Product, Tech and Creative. Externally, you will manage and coach the team to be strategic consultants for their clients and will support them in complex client negotiations with clients and agencies.
You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive execution of team strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth, renewal rates and other operational quality metrics.
Key job responsibilities
Manage and work with the team to achieve revenue targetsManage and work with the team to achieve other organization"s goalsDive deep into client needs, gather their feedback, identify and drive solutions to improve their advertising experience with Amazon AdvertisingDevelop the team sales skills, business acumen and ability to generate innovative and challenging insightsEngage with clients supporting your team during negotiationsEngage with Amazon Advertising's leadership team and product/platform leadership to represent business results and advocate for customer needs;Hire and develop a world-class teamConduct resource management, capacity planning and account allocationThe applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level Quadro or above, depending on the candidate's skills, competences and experience.
Skills:
Advertising, Alliance/Partner Marketing, Amazon Alexa, Analysis Skills, Business Skills, Business Strategy, Campaigns, Capacity Management, Coaching, Customer Experience, Customer Support/Service, Customer/Client Research, Leadership, Meet Sales Quota, Music, Negotiation Skills, People Management, Power Amplifier, Problem Solving Skills, Process Improvement, Quality Metrics, Resource Management, Retail, Return on Investment (ROI), Revenue Growth, Revenue Planning, Sales, Sales Management, Team Building, Team Lead/Manager
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Amazon.com Inc
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Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
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At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
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Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Company Size:
10,000 employees or more
Industry:
Retail
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1994
Website:
http://Amazon.com/militaryroles
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