Manager, Specialized Ops

These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. As a Manager, Specialized Ops, you will be responsible for supporting Disney Automated Ad Sales by facilitating the delivery of programmatic and self-service ad campaigns across the Walt Disney Company’s collection of digital sites and applications. This role will drive operational management of our SSP and DSP partners as well as our internal self-service platform (Disney Campaign Manager) on delivery concerns, billing workflow changes, feature enhancements, etc. Responsibilities and Duties of the Role: • Develop a team of Senior Specialized Ops Specialists to successfully manage their SSP/DSP partners or Disney Campaign Manager and the underlying deals/monetization that are driven through these platforms • Build processes and proficiency in the team to steer higher level automated operation platform troubleshooting • Partner effectively with Automated Sales & Product/Ad Platform Operations & Finance/Business Enablement to drive key initiatives • Identify and help work on ad server or automated platform enhancements to maintain needs of the business. Preferred: • Experience supporting teams with process development, as well as training & development • Supply-side and demand-side platform or self-service platform experience • Experience with ad server trafficking and able to communicate clearly with Product & Support & Sales teams • Proficient in Microsoft Office Suite • Experience in a queue management/ticketing system (JIRA/Salesforce)