You will join a stable agency with established clients and leadership momentum to: • Stabilize delivery and bring immediate predictability. • Modernize workflows for an AI-enabled, data-driven environment. What You’ll Lead • Stabilize Delivery: Establish predictability, clarity, and confidence in work flow. • Build Scalable Systems: Create frameworks for delivery, reporting, capacity planning, SLAs, QA, and client success. • 7–12 years in delivery, operations, or client success leadership within a creative or digital agency.
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