As a part of the Offline Marketing and Sales team, you will support a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. In This Role You Will • Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations in stores across your market • Collect business and market insights from consumers and store associates to help influence product, feature, and channel marketing decisions • Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy • Develop professional relationships with key internal and external stakeholders i.e. Area Managers, Regional Managers, General Managers, etc. • Complete daily in-store reports to document visits, including submitting digital photos • Effectively install, troubleshoot, and maintain a variety of Amazon, Ring, Blink, and eero display devices and fixtures in various national retail stores • Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders • Invent, simplify and share best practices • Manage in store product transitions and retailer communications • Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution • Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings • Conduct sales and training during large scale events based on program / market needs • Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impact • Manage travel and work expenses They serve as the Amazon, Ring, eero, and Blink product and services expert, facilitating group training events for sales associates on how to sell Amazon’s wide portfolio of devices and services.
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