Marketing Account Manager - Virtual Position

Mission Customer support is our number one priority. The account manager is the lifeline between the client and our company. This representative is responsible for establishing, building, and maintaining a relationship with the client. Through this relationship, the account manager will get to know the client on a different level, allowing them to understand the client's needs before they do and suggest the correct course of action. We are looking to hire a professional Account Manager with experience, preferably experience in Marketing/Online Marketing. This person will take accounts over once they have been established by our sales team and provide a WOW experience to the client. This is a remote position where you can work from home and you must be able to work 7am-4pm MST Outcomes Monthly updates to clients (email and phone) - analyze reports, offer insights, keep their marketing plan on track Call tracking - manage, monitor, oversee in order to prove ROI to clients Form relationships with clients, be someone they can count on Communicate client needs to web development & SEO teams. Up-sell 1-2 clients every quarter by utilizing the tools we provide. When additional services can provide additional company growth, it's not really sales. Competencies Efficiency - able to produce significant output with minimal wasted effort Honesty/Integrity - does not cut corners unethically. Earns trust and maintains confidence. Does what is right. Speaks plainly and truthfully. Organization and planning - Focuses on key priorities. Plans, organizes, schedules, and budgets in an efficient, productive manner. Aggressive - moves quickly and backs up decisions with logic Follow-through on commitments - lives up to verbal and written agreements, can be counted on by other team members Intelligence - Loves to learn, and learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information Analytical skills - able to structure and process data and draw insightful conclusions. Exhibits an inquisitive mind and contributes helpful insights Attention to detail - does not let important details slip through the cracks or derail a project Operations - having a grasp of systems & processes a huge benefit in keeping operations running smoothly & efficiently Persistent - demonstrates tenacity and willingness to go the distance to get something done Proactivity - is a self-starter and acts without being told what to do. Brings new ideas to the company Ability to develop people - coaches people in their current roles to improve performance, and prepares them for future roles Flexibility/adaptability - adjust quickly to changing priorities and conditions. Copes effectively with complexity and change Calm under pressure - maintains stable performance when under heavy pressure or stress Creativity/innovation - generates new and innovative approaches to problems Enthusiasm - exhibits passion and excitement for the work involved. Has a can- do attitude Openness to criticism and ideas - often solicits feedback and reacts calmly to constructive criticism or negative feedback Is this a role that you feel you can excel in? We'd love to talk!' ' Benefits: * None Contract Length: * More than 1 year Paid Training: * Yes Schedule: * Monday to Friday * No weekends Typical end time: * 5PM Typical start time: * 8AM Work Remotely * Yes Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: * Flexible schedule * Paid time off Schedule: * 8 hour shift * Monday to Friday Application Question(s): * What is the most difficult client experience you've had and how did you handle it? * What is your greatest accomplishment in your career? * What about digital marketing interests you? * What do you think you will bring to our company? Work Location: Remote