Marketing Account Manager

Marketing Account Manager (Email Marketing, SEO & Client Success) RemotePosition Type: Full-Time, Remote Working Hours: U.S. Business Hours About the RoleAt Pavago, one of our clients is hiring a Marketing Account Manager to manage client relationships, oversee marketing execution, and ensure projects are delivered accurately and on time. This is more than an account management role. If you're highly organized, client-focused, and enjoy balancing marketing execution with relationship management, this role is a strong fit. Client Relationship ManagementServe as the primary point of contact for assigned client accounts.Manage communication via email, Slack, WhatsApp, Zoom, and other collaboration tools.Lead recurring client meetings, status updates, and performance reviews.Keep clients informed, aligned, and supported throughout every project.Build long-term relationships through proactive communication and reliable execution.Email MarketingBuild, launch, and manage email campaigns using platforms such as:MailchimpKlaviyoSimilar email marketing toolsWrite and edit:Email copySubject linesCampaign messagingManage audience segmentation, scheduling, and campaign performance.Monitor results and provide actionable recommendations.Website & Content ManagementUpdate and maintain website content using WordPress and other CMS platforms.Coordinate landing page and website content updates.Ensure websites remain accurate, current, and aligned with marketing campaigns.Support ongoing content improvements and website optimization.SEO SupportConduct SEO research and audits using tools such as:AhrefsSemrushPerform keyword research and support on-page SEO improvements.Monitor rankings and identify optimization opportunities.Track SEO performance and report results to clients.Reporting & AnalyticsAnalyze campaign performance using:Google Analytics (GA4)Email marketing analyticsSEO reporting toolsPrepare client-friendly reports and performance summaries.Track KPIs and identify opportunities for improvement.Present insights and recommendations during client meetings.Workflow & Project CoordinationCoordinate deliverables across:MarketingDesignContentLeadershipTranslate client feedback into actionable tasks and timelines.Keep projects organized, on schedule, and clearly communicated.Ensure deadlines and client expectations are consistently met.AI & ProductivityUtilize AI tools such as:ChatGPTClaudeAI writing and research platformsImprove efficiency across:Content creationClient communicationReportingResearchAdministrative workflowsWhat Success Looks LikeHigh client satisfaction and retention.Marketing campaigns delivered accurately and on schedule.Strong email engagement and campaign performance.Well-organized workflows and reliable reporting.Clear communication between clients and internal teams.Leadership confidence in account management and execution.What Makes You a Strong FitExcellent relationship-building and communication skills.Highly organized with exceptional project management abilities.Comfortable managing multiple clients simultaneously.Detail-oriented and proactive.Strong marketing knowledge with an execution-focused mindset.Able to balance client service with operational efficiency.Required Experience & SkillsExperience3+ years of experience in:Marketing Account ManagementClient-Facing MarketingAgency Account ManagementSimilar client success or marketing rolesHands-on experience with:MailchimpWordPressAhrefs or SemrushGoogle Analytics (GA4)Excellent written and verbal English communication skills.Strong project coordination and organizational abilities.Ability to manage multiple clients and competing priorities.Nice to HaveExperience with:HubSpotKlaviyoCanvaAdobe ExpressFamiliarity with:Google AdsMeta AdsPaid media reportingExperience supporting executive-level clients.Agency or fast-paced marketing environment experience.Tech StackMailchimpKlaviyoWordPressAhrefsSemrushGoogle Analytics (GA4)ChatGPTClaudeGoogle WorkspaceSlackZoomWhat a Typical Day Looks LikeRespond to client requests and provide project updates.Host client meetings and review campaign performance.Launch and monitor email marketing campaigns.Update website content in WordPress.Review SEO rankings and optimization opportunities.Prepare reports and performance summaries.Coordinate deliverables with internal marketing teams.Use AI tools to improve productivity and campaign execution.In short: You'll ensure clients stay informed, marketing campaigns stay on track, and projects are delivered smoothly while building strong, long-term client relationships.