Marketing Advisor

Serve as a primary point of contact for routine client communications, account questions, and service-related requests.Conduct proactive account reviews and client check-ins:Clients with annual marketing investments exceeding $75,000: monthly account review calls.Clients with annual marketing investments under $75,000: quarterly account review calls, with additional touchpoints as needed.Review marketing performance reports with clients, helping them understand key metrics, trends, and outcomes while coordinating follow-up questions with internal subject matter experts when necessary.Maintain a working knowledge of digital marketing channels, including paid search, SEO, social media, websites, Local Services Ads, and other core marketing products to effectively support client conversations.Coordinate client requests, project submissions, budget reallocations, and internal follow-up activities.Collaborate closely with Channel Marketing teams to communicate client feedback, concerns, and business objectives.Monitor account health and client satisfaction, proactively addressing concerns and escalating issues when appropriate.Identify opportunities for additional services, budget expansion, or product adoption and communicate those opportunities to the appropriate Account Development Manager or Sales Manager.Maintain accurate account records within CRM systems, including meeting notes, client communications, action items, and growth opportunities.Assist with preparing client reports, presentations, and meeting materials.Ensure timely follow-up and resolution of client requests through effective coordination with internal teams. Work is normally performed in a typical interior office environment that requires normal safety precautions such as typical office or administrative work. Job involves sitting most of the time; walking, lifting, bending, and standing may be minimally required to complete tasks. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.